Really disappointing

Extremely discouraging. Customer support is not very helpful and also in fact provided me with the incorrect advice on a critical area. Most poor overall quality/revelation regarding the all of our car finance. We are going to not having fun with Golden1 to possess something down the road. There are lots of other options online with the same services better (and you can direct) customer support.

My personal auto loan is set getting paid-in complete which month towards . My equilibrium are below my payment. Not only can the conventional complete number be withdrawn and you can used on the less-than simply equilibrium, however, I additionally couldn’t beat future repayments without entering a lender department and you may canceling the new payments. Through to going into the part, I was met with a smaller-than-skilled financial employee. Which employee had no idea how to complete new cancelation file whenever to help make the file energetic. She asked Myself! This was perhaps not a reassuring sense and i also could well be closure all golden That levels as soon as my car name is actually acquired.

Hi Sonya, we regret to know you are incurring this issue of the car finance fee. We need to discuss an answer with you and enable you to receive touching our representative supporters people here:

Fantastic step 1 support service

Virtually called bc my personal cards are rejected and you may no-one informed me that my personal credit was declined or Signed my membership try finalized because of a forty$- payment i had to settle which had been okay but still precisely what the f–k? Nobody said shi so when i named which old-man for the mobile phone was being rude and you may ridiculous i did not such as his adittude one bit he wasn’t helpful at all. Brand new bad came to even worse the guy lied and you may told you i am able to opened reopen my personal membership then again once i ask to help you reclarify therefore i renders yes it’s still the right details which i you desire.. and i can invariably have the let which i You want he really wants to state oh zero you simply cannot https://paydayloanflorida.net/celebration reopen ur financial you need to go in the and now have a new credit Golden 1 please improve CS!

I can’t appreciate this individuals manage…

I am unable to appreciate this some body create want to bank right here except if it is super easier. The incompetency amount of a number of their staff is actually breathtaking, and this Fantastic One to will not take a look concerned with. I can not strongly recommend it financial.

Has just had a car loan thru Wonderful…

Has just got a car loan through Fantastic You to definitely. Although not You will find maybe not were able to link to my personal Fidelity account to help make an installment. Called Fidelity who told me this new navigation count is being refuted. Called Golden One no that indeed there appears to know any thing about how ETF functions. Following experimented with the opposite and you can connect out-of G1 to Fidelity. Managed to examine the hyperlink via test deposits – but when I you will need to transfer fund it offers a mistake. They actually wouldn’t like us to have the ability to create a percentage! Never ever had this problem writing about Patelco to own my personal other auto financing. My personal biggest ailment is the lack of help, knowledge in the G1 avoid.

Refuted for debt consolidation financing

Denied to have debt consolidating loan, once 10+years , credit rating okay, money so you can loans racial good, dont lender that have golden step 1, support setting nothing to all of them.

Bad technical, an excellent support service

Their site & software aren’t the fresh new friendliest to utilize, but at any time I’ve had a challenge, they’ve been most responsive. Overall, it is among the best banking institutions/borrowing from the bank unions out there.